Cancellation policy & cancellation form

 

Consumers have a right of withdrawal from contracts for the delivery of goods in accordance with the following provisions.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession.

 

 

 

Cancellation policy:

Mohamad Salem

Mauerstr. 18

52064, Aachen

Phone: 015758941226

 

E-Mail: inprintmebykaneki@gmail.com

 

Right of withdrawal:

You have the right to withdraw from this contract within 14 days without giving any reason.

 

The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

 

To exercise the right to cancel, you must inform us (Mohamad Salem, Mauerstr. 18, 52064 Aachen, Deutschland, E-Mail: inprintmebykaneki@gmail.com ) of your decision to cancel this contract by a clear statement (e.g. a letter, e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

 

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

 

 

Consequences of withdrawal:

If you withdraw from this contract, you are obliged to bear the return costs in accordance with our terms and conditions. However, we will refund all payments we have received from you, excluding delivery costs, immediately and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract.

 

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. However, repayment may be delayed until we have received the goods back or you have provided proof that you have returned the goods, whichever is the earliest.

 

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. Please note that you must bear the costs of returning the goods.

 

You are only obliged to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

 

Exclusion or premature expiry of the right of withdrawal:

 

The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.

 

 

 

Right of withdrawal for personalized items:

 

In accordance with Section 312g (1) BGB, the consumer generally has a right of withdrawal for contracts concluded outside of business premises and distance contracts. However, Section 312g (2) BGB excludes certain contracts from the right of withdrawal, in particular those for the delivery of personalized goods that are based on the consumer's individual wishes and therefore cannot be taken back or resold without significant economic loss for the retailer. The purpose of this exception is to prevent the economic disadvantages for the retailer that would be associated with taking back personalized goods.

 

 

Sample withdrawal form

 

(If you want to cancel the contract, please fill out this form and send it back to us).

 

Mohamad Salem

Mauerstr. 18

52064, Aachen

E-mail: inprintmebykaneki@gmail.com

 

 

I/we(*) hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)

_________________________________________________________________________________

                                                                                                                          

 

Ordered on (*)                                            /received on (*)________________________                                           

 

 

Name of the consumer(s)__________________________________________                                                                                              

 

Address of the consumer(s) ________________________________________                                                                                                

 

Signature of the consumer(s) (only for notification on paper)                                                           

__________________________________________           

Date

 __________________________________________                                           

 

(*) Strike out if not appropriate!